PRIVACY POLICY
At Magcorp Cleaning Contractors, we truly value your privacy and take the handling of your personal data to heart. We’ve crafted this Privacy Notice just for you—it details our contact information, what personal data we gather, and the rights you hold regarding that data. If you have any questions or concerns about how we manage your personal information or this Privacy Notice, don’t hesitate to reach out to our friendly customer support team.
We’re here to help!
Contact Details to the Controller
Name of the company: Magcorp Limited
National company registration number: 07873975
Value added tax (VAT) number:
Country of operation: United Kingdom
E-mail address: info@magcorpcleaning.co.uk
Phone number: 02033229495
Postal address: Magcorp Limited, SUITE 53B UNIMIX HOUSE, ABBEY ROAD, PARK ROYAL, LONDON, NW10 7TR – UNITED KINGDOM
What is personal data?
“Personal data” refers to any information that can be used to identify you as an individual user. This includes any details that can pinpoint who you are, either directly or indirectly. Examples include your identification number or specific attributes related to your physical, physiological, mental, economic, cultural, or social identity.
We may collect and process your personal data when you:
– Make a booking through our website or communicate with us directly
– Sign up for our newsletter
– Fill out a contact or inquiry form on our site
– Provide feedback via our website or other communication channels
– Engage with our marketing materials
– Correspond with us via phone, mail, or email, where we may keep a record of the exchange and manage your personal data as outlined in the “Personal data which we handle” section below.
Personal data which we handle
We value your privacy and want to assure you that your personal data will only be processed with your consent, when it’s essential for fulfilling a contract that you are a part of, or if it’s required to meet a legal obligation. Below, you’ll find details about how we process your personal data, including the specific purposes, the legal grounds for doing so, and how long we keep your information.
Email Address
We’re excited to connect with you! Your email address is essential for sending you purchase confirmations and invoices, ensuring you’re always updated as our valued client. From time to time, we’d love to keep you in the loop with special offers, too! Rest assured; all of this is done with your consent. We’ll keep your information safe for six years after our business relationship ends, or until you decide to take back your consent. Just so you know, your email will also be shared with our trusted cleaners and contractors to provide you with the best service possible.
Thank you for being a part of our community!
Home Address
Once you’ve placed your order with us, we’ll take care of collecting your home address directly. This is important because we’ll need access to your premises to provide our cleaning services. This information processing is necessary for fulfilling the contract you’re entering into with us, and it ensures your consent is respected. Don’t worry—your data will be securely stored for six years following the end of our business agreement or until you decide to withdraw your consent, whichever lasts longer.
We’re committed to making this process seamless and straightforward for you!
Payment details
To ensure a smooth experience for you, we’ll need to process your payment details. Don’t worry—once the payment is completed, your personal data will be securely encrypted. We’re committed to your privacy, and while this processing is based on your consent, we guarantee that we won’t keep any of your payment details after the transaction is finalized.
Thank you for trusting us with your service!
Professional details
When your company engages our services, we may handle your professional and employment details. Rest assured, your personal data will be processed with your consent and will remain secure for six years or until you decide to withdraw that consent. Additionally, this information will be shared with our dedicated cleaners and cleaning contractors to ensure the best service possible.
Photos/Images
When you’re looking for the most accurate quote, we might ask for some photos or images from you. By sharing these with us, you’re giving your consent, and we assure you that any images provided will be securely stored for up to three weeks.
We’re here to make this process as smooth and engaging as possible for you!
Third-party websites
As you explore our site, you might find links to third-party websites that are outside our control. While we encourage curiosity, we want to remind you that we can’t be held responsible for what you encounter there, including their content and privacy practices.
Happy browsing!
Cookies
Cookies are like little memory helpers for your computer or mobile device, allowing websites to remember who you are and what you prefer over time. Think of session cookies as short-term guests; they stick around for just a little while, typically up to 30 minutes after your visit. On the other hand, persistent cookies are more like loyal friends, hanging out for up to 12 months since your last visit.
But don’t worry! You’re in control of your cookie experience. You can easily manage whether you want to accept them or not by diving into your browser settings. Most browsers let you choose — you can accept, refuse, or delete cookies whenever you like.
It’s all about what works best for you!
Where your personal data is stored
We’re delighted to share that we’re a national company operating throughout the United Kingdom! Rest assured, your personal data is securely stored and processed within the European Economic Area (EEA), fully in line with the relevant EU laws on data processing.
Your privacy matters to us!
Security
We take your privacy seriously and are dedicated to safeguarding your personal information and any data we gather from our valued clients. Our team employs a range of physical, technical, and organizational security measures designed to protect your personal data from unauthorized access and outside parties.
Your trust is our priority!
Summary of your rights towards us
As a valued user, you have the opportunity to exercise several important rights with us. Below, you’ll find a list of those rights, along with a more detailed explanation of each. If you need to get in touch with us, our contact details are conveniently located at the top of this Privacy Notice.
Here’s what you can claim:
– Right to be forgotten
– Right to withdraw consent
– Right to access the data we hold on you
– Right to rectification
– Right to restriction of processing
– Right to data portability
– Right to object
– Right to submit a complaint with a supervisory authority
Feel free to explore these rights further!
Right to be forgotten
You have the power to ask us to delete any personal data we hold about you. We genuinely care about your privacy and will take action to delete that data as quickly as we can—certainly within a month. However, if we need that information to fulfil our responsibilities to you or for legal reasons, it will remain with us until it’s no longer necessary. Additionally, we promise to proactively remove any personal data we’ve collected if we find that we no longer have the legal right to keep it, even without your request. If that happens, we’ll make sure to let you know.
Right to withdraw consent
You have the freedom to withdraw your consent whenever you choose! Once you do, we’ll promptly delete any personal data that’s solely based on your permission. However, keep in mind that if we have legal reasons, like a contractual relationship, we won’t be required to erase that information. Just know that we’re committed to handling your data with care and efficiency!
Right of access
You always have the right to ask us if we’re processing any personal data about you, and we’re here to provide that confirmation! Plus, you can access your personal data and learn more about it, including: a) Why we’re processing your information b) What types of personal data we have c) Who we might share your data with d) How long we plan to keep your data or how we decide that timeframe e) Whether we use automated decision-making or profiling,
Feel free to reach out anytime with your questions!
Right to rectification
You have the power to ask us to correct any inaccuracies in your personal data whenever you need to, and we’ll take care of it within just a month! Additionally, if you find that any of your personal information is incomplete, you can enhance it by providing us with a supplementary statement, keeping in mind our processing purposes.
Your data, your rights!
Right to restriction of processing
Instead of asking us to delete your personal data, you have the right to request that we limit how we process it. You can do this in several situations:
- a) If you think the information, we have is inaccurate, you can ask us to pause its use while we check the facts.
- b) If our processing is not lawful, but you’d prefer we keep the data rather than delete it, you can ask for a restriction.
- c) If we no longer require your personal data for our processing purposes, but you need it for legal reasons, you can request that we restrict it.
- d) If you’ve raised concerns about profiling or automated decision-making, we can place a restriction while we evaluate if our reasons for processing it outweighs your concerns.
We’re here to help you with your rights!
Data portability
You have the exciting opportunity to access the personal data we hold about you, which you’ve previously shared with us. Plus, if you’d like, you can ask us to send that personal data over to another data controller! This is possible when we’ve collected your info with your consent or if we’ve been processing it automatically, and we’ll be happy to do so if it’s technically possible.
Right to object
You have the power to voice your concerns anytime regarding how your personal data is being handled, especially if it relates to your unique situation. This right applies particularly when your data is involved in automated decision-making processes, including profiling and direct marketing, as outlined earlier in the section on “Personal data that we process.”
Your voice matters!
Right to lodge a complaint with an advisory board
At any point, you have the opportunity to voice your concerns by submitting a complaint to a supervisory authority about how we handle your personal data. No matter where we operate, even if it isn’t in your home country, you can always reach out to your national supervisory authority to express your concerns. To help you with this process, just click the link below for the contact details of your national supervisory authority:
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm
About this privacy notice
We value your privacy and want to keep you informed! That’s why we’re here to share with you the details about the personal data we gather and how we use it under the General Data Protection Regulation (EU) 2016/679 (“GDPR”). In this Privacy Notice, you’ll find everything you need to know about what we collect and the purposes behind it.
If you’d like to exercise your rights outlined in this Privacy Notice, don’t hesitate to connect with us using the contact details we’ve shared above.
We’re here to help